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Published: January 16, 2008 08:05 am    print this story  

Bank warns residents against vishing scam

Tuesday, January 15, 2008 Bank of Stanly is warning the community about the newest trend in money scams and it’s called “vishing.”

Vishing is a newer variation on an old theme: Out of town and off-shore cyber-criminals are randomly contacting and representing themselves as a reliable source.

The intent is to steal confidential information from unsuspecting citizens. A form of “vishing” uses an automated telephone system which randomly makes calls with a message reporting some problem with an individual’s account, such as their debit or credit card being canceled, and requesting them to contact a telephone number immediately.

If they call the telephone number, a recorded message will ask them to verify their identity and account information, something like: “This is account verification. Please enter your 16 digit account number, expiration date and PIN.”

These cyber-criminals do not have any information about you and your accounts, Bank of Stanly warns.

They are making random calls, assuming that some percentage of people will call back and answer these questions.

If an individual does, the thieves will have this person’s personal credit or ATM/debit card information and potentially their money.

The companies (banks, hospitals, credit cards, utilities, merchants, etc.) that already have your financial information should never ask for it in this manner, Bank of Stanly representatives said.

Also, banks will never ask customers to verify their sensitive financial information through unsolicited e-mails or telephone calls.

If you have received one of these telephone calls or have had any other form of unsolicited contact from individuals seeking personal information about your accounts, or if you suspect fraudulent activity concerning any of your accounts, contact your bank or the company directly using a known telephone number, never a number given you to call them back.

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