By Justin Jones, Staff Writer
Monday, January 21, 2013 —
The office at the Register of Deeds has only four full-time employees, but now half of those employees are fully certified.
Joining Register of Deeds Suzanne Lowder, Amanda Cody recently completed the certification program through the Institute of Government at UNC-Chapel Hill and the North Carolina Register of Deeds Association.
Through the experience, Cody said she gained a better understanding of operations in the Register of Deeds office.
“In the classes, you look at how you index things and give information to people. It makes you think about that information and do further research on the answers,” Cody said.
At one workshop that included a test of about 25 questions, Cody was one of the top three students and later took first place in the contest that centered around real estate and office questions.
Lowder said that Cody’s certification is important as it contributes to the overall professionalism and communications within the office.
“It’s very important because laws are always changing. It’s important to keep up to date and educated with those laws,” Lowder said.
The certification program requires 50 hours in class, and once one completes the program, they have a greater ability to maintain the high standards required by the Register of Deeds and can contribute new ideas that can enhance effective performance, Lowder said.
Now that Cody has finished the program, Lowder said that the other employees are working on gaining their certification, which would be the first time to her knowledge that all full-time employees were certified by the North Carolina Register of Deeds.
“It says a lot and that we can handle most anything that comes through our doors,” Lowder said.
Through the experience, Cody also mentioned that she gained an appreciation for how efficient the staff already is.
“The class lets you see how other offices work. Here everybody does everything. But I learned at others, some may only do one thing,” she said.
“Everyone here can pick up and do any job, and that’s a positive for our office.”