The Stanly News and Press (Albemarle, NC)

Regional

May 2, 2013

State Environmental Officials Seek Public Feedback on Customer Service

Thursday, May 2, 2012 — RALEIGH – The N.C. Department of Environment and Natural Resources is reaching out to customers again to learn about their experiences with the agency and ways the agency can improve future interactions through an online public survey.

 

“We hope to show our customers we are serious about improving customer service,” said DENR Ombudsman Joe Harwood.

“This is not a one-time thing, but an on-going effort to give our customers the best possible service so they can get back to business quickly.”

 

This effort is a follow-up to the customer service survey and listening sessions that DENR held in 2011. The survey again focuses on customer experiences at DENR and ideas for improvement. The data will be used to measure customer service changes since the last survey and identify areas for improvement.

                                            

To complete the survey, visit DENR’s survey site at https://www.surveymonkey.com/s/2013DENRCustomerService or you can find the survey on the home page of DENR’s website, http://portal.ncdenr.org/web/guest. The survey will be open through the end of May.

 

The survey was designed by staff members in DENR’s Environmental Assistance Center, which focuses on the needs of those customers who are frequently affected by environmental rules but lack the expertise and money needed to hire someone to guide them through the regulatory, permitting and compliance process. More information about the center can be found online at: http://portal.ncdenr.org/web/deao/ea/eac.

 

For more information about the survey, please contact Julie Woosley, who manages the Division of Environmental Assistance and Outreach, at (919) 707-8113.

 

1
Text Only
Regional
  • NCSU STUDY: Finding the Mix: Solar Cell Efficiency a Delicate Balance

    Research from North Carolina State University reveals that solar cell efficiency is based upon a delicate balance between the size and purity of the interior layers, or domains. These findings may lead to better designs and improved performance in organic solar cells.

    March 30, 2014

  • William Shatner.jpg Shatner, Hogan, Elvira and more prepare for Mad Monster Party

    Prepare to boldly go where no man has gone before.

    March 19, 2014 2 Photos

  • DOT closes roads in Cabarrus due to flooding

    Charlotte - Heavy rains over the last several hours have prompted the N.C. Department of Transportation to temporarily close several roads in Cabarrus County flooded by rising waters. Sections of Rocky River may reach 17 feet and spill over its banks today, while localized flooding is still possible across parts of the Charlotte region through this afternoon.

    March 7, 2014

  • Highlight of Town Creek Under the Stars will be the Moon on March 15

    Mount Gilead – Town Creek Indian Mound will host Town Creek Under Stars on Saturday, March 15 at 7:30 p.m.  Participants will view the nearly full Moon and learn fun moon facts.  The March full moon, called many different things by various American Indian tribes, was an important one in that it marked the end of cold weather and the beginning of spring

    March 3, 2014

  • NCDOT Will Close A Section Of Wilshire Avenue In Cabarrus County For Bridge Replacement

    The N.C. Department of Transportation will temporarily close a section of Wilshire Avenue in Concord at 8 a.m. Saturday, weather permitting. Crews will replace the bridge over Irish Buffalo Creek, requiring the road to remain closed through November 1.

    February 25, 2014

  • Concord Mills adds Sea Life Charlotte-Concord to its brand of shopping

    CONCORD – Concord Mills, the largest outlet and value retail shopping destination in North Carolina, has added Sea Life Charlotte-Concord to its roster of popular retail stores, plus family dining and entertainment options. Sea Life Charlotte-Concord will further solidify Concord Mills’ position as a leading attraction for local shoppers and visitors from across the U.S. and beyond, according to the shopping giant.

    February 20, 2014

  • GRITS: The Musical returns to Wingate University this weekend

    Wingate, N.C. – GRITS: The Musical (Girls Raised In The South) returns to The Batte Center at Wingate University this weekend. Based on southern stories in the book by Deborah Ford, Erica McGee, president of McGee Productions, wrote the script and songs for the musical. The musical premiered at Wingate University in 2008.

    February 18, 2014

  • DENR staff working with utility at site of Dan River spill in Rockingham County

    RALEIGH – Staff with the N.C. Department of Environment and Natural Resources have been alerted to a spill of coal ash from a stormwater pipe into the Dan River in Eden and are on-site working with Duke Energy officials to control the spill to protect public health and the environment.

    February 4, 2014

  • Wingate University Singers and Chamber Choir begin winter tour

     Wingate, N.C. – The Wingate University Singers and Chamber Choir, under the direction of Dr. Kenney Potter, will be performing concerts around the state. They will perform sacred works from the 18th century as well as the 21st century. Additionally, they will be performing African-American spirituals and South African folk songs.

    February 4, 2014

  • Town Creek Under the Stars will view Neptune and Mercury on Feb. 8

    Mount Gilead – Town Creek Indian Mound will host Town Creek Under Stars on Saturday at 6 p.m.  Participants will view Neptune and Mercury side-by-side in the western sky at sunset.

    February 3, 2014

Seasonal Content
Hyperlocal Search
Premier Guide
Find a business

Walking Fingers
Maps, Menus, Store hours, Coupons, and more...
Premier Guide