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Business owners receive honor at convention

Shaun C. and Kimberly S. Morgan, owners of SERVPRO of Anson, Stanly and Richmond counties, received the Millionaire’s Bronze award at the SERVPRO convention in Orlando, Florida.

“Running a small business is a challenge,” said Sue Steen, chief executive officer of Servpro Industries, Inc., “and SERVPRO understands that. Our annual convention gives us the opportunity to recognize our top performing franchises while we provide each of our individual franchisees with the tools, knowledge, and group experience they need to help them excel at building their businesses.

“Our business owners are an extraordinary group of entrepreneurs,” Steen added. “When they succeed, it does more than enhance SERVPRO’s reputation as an industry leader in disaster cleanup, restoration, and remediation services. It also ensures that these dedicated professionals have the tools they need to provide world-class service to their customers and their communities.”

The Awards Extravaganza event was the highlight of a convention packed with learning opportunities. This year’s event theme, “Bring the Brand to Life,” represented the four main areas of focus that help add life to any brand; Serve the Customer, Build the Brand, Management, and Leadership.

The theme was a thread running through the 70 breakout sessions and three general sessions available to the franchise owners and key team members in attendance.